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QQI Level 6 Conflict Management Certificate

About the Course

Critically engage with the theory and practice of conflict management in community settings.

Duration 4 days
Dates TBC
Fee
€699.00 
Skillnet courses are eligible for funding which will reduce this price. The size of allowance is dependent on your training needs analysis.

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Benefits of QQI Level 6 Conflict Management Certificate

On completion participants will be able to:

  • Explain the role, function and forms of expression of conflict in group and organisational life. 
  • Discuss the theoretical and practice dimensions of conflict management and conflict resolution in particular similarities and differences between them.
  • Demonstrate detailed knowledge of methods and strategies for managing conflict problems including solving, negotiation, and passive approach, smoothing approach, adversarial approach, compromising, withdrawal and avoidance.
  • Discuss the role, function and styles of mediation and negotiation in managing conflict.
  • Utilise a range of methods to intervene in conflict situations in group and organisational life.
  • Demonstrate skills of conflict management in organisational life.
  • Present an analytical framework for understanding and managing conflict in group or organisational contexts. 
  • Critically assess the strengths and weaknesses associated with their personal style of conflict management in group or organisational contexts.
  •  Show good practice in managing conflict in group or organisational contexts.

Certification

QQI Level 6 Conflict Management Certificate


CILT Skillnet is funded by member companies and the Training Networks Programme, an initiative of Skillnets Ltd. funded from the National Training Fund through the Department of Education and Skills