QQI Level 6 Managing People Certificate

About the Course

Learn to develop standards, measure performance, motivate and empower staff while working in a supervisory role.

Requirements Management experience is necessary in order to attend the course.
Duration 4 days
Dates TBC
Skillnet courses are eligible for funding which will reduce this price. The size of allowance is dependent on your training needs analysis.

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Benefits of the QQI Level 6 Managing People Certificate

On completion participants will be able to:

  • Evaluate the professional role and function of leadership in the context of a management role to include the importance of maintaining professionalism, supervisory management styles and reflective practice using a self-evaluation audit.
  • Appraise the impact of different styles of leadership, motivational theory and its impact on staff and the importance of good working relationships at all levels in the organisation.Research the main provisions of legislation, such as employment Legislation, health acts and European Union directives.
  • Examine the impact that culture, attitudes and values have on work practice such as, diversity issues, client confidentiality policies, patient charter and rights.
  • Support the diversity of the social, cultural and linguistic backgrounds of internal and external stakeholders.
  • Manage underperformance and deviation from agreed standards in a manner that achieves an agreed positive outcome.
  • Perform effectively and fairly as a team member in a supervisory management role, recognising the importance of being a positive role model.
  • Utilise networks and agencies in a proactive way to achieve tasks and solve problems within a multi-disciplinary framework.
  • Address skill and motivation deficits amongst staff through strategies like skills audits, clear attainable goal setting, support for continuous professional development, team building exercises and enhancement of individuals’ self-esteem.
  • Organise a partnership approach to engagement with stakeholders such as professionals, networks and agencies that support the supervisory role and with trade union officials to enable the timely and constructive resolution of problems.
  • Utilise a range of appropriate communications styles and methods to provide management to staff and staff to management feedback in a culture that promotes engagement.Lead through effective delegation and acting as a conduit from staff to the upper management levels.


QQI Level 6 Managing People Certificate