CPC in Road Passenger Transport Operations Management

The Certificate of Professional Competence (CPC) in Road Passenger Transport Operations Management is designed to meet the requirements of Regulation (EC) No. 1071/2009.

CILT is the examining body for the CPC in Road Passenger Transport Operations Management on behalf of the Department of Transport, Tourism & Sport.

Achievement of the CPC demonstrates that the holder of the qualification is qualified to perform effective and continuous management of undertakings engaged in road transport operations within any EU member state. 

This CPC is for managers who wish to become transport managers or who want to set up their own transport business. 

Businesses transporting 8+ people per vehicle require a transport manager with a CPC in Road Passenger Transport Operations Management. 

Course Outline

This CPC is designed for managers transporting passengers and those wanting to set up their own transport business. 

Key areas covered are:

Introduction to passenger transport operations

Setting up a road passenger transport business

  • Covers marketing, developing a business plan, decision-making factors, financial considerations, business ownership, obligations upon transport operators and consequences of bankruptcy.

Access to the road transport market

  • What the legal requirements are in setting up a business and getting access to the road haulage market.
  • Covers professional competence, good repute and financial standing so candidates are aware of what is required by the Department of Transport, Sport and Tourism when applying for a Road Passenger Transport Operators Licence. 
  • Also covers the organisation of the market - scheduled and unscheduled operations, hiring of vehicles, school transport services and competition from non-Irish operators. The issue of community licences and competition is also discussed.

Transport operations management - Passenger

  • Covers main issues in managing a road passenger business -  selecting the vehicle, insurances, documentation for driver and vehicle, carriers liability, medical treatment abroad, accident procedures, the role of information technology in managing road passenger transport services and organisation of work, operating efficiency and fuel economy.

Financial management

  • Provides students with the main financial information required when setting up and running a business.
  • Covers basic accounting information on keeping accounts, balance sheets, financial analysis, depreciation, costings, pricing, cost allocation, budgeting and managing cash flow.
  • Other areas covered include, road user charges, cheques, methods of payment, renting and factoring of invoices. There is also a section covering invoicing and incoterms, fares and pricing.

Technical standards - Passenger

  • Deals with the specific harmonisation issues dealing with passenger vehicles. Areas covered include: EU type approval.
  • Covers EU type approval vehicle weights, dimensions and design, technical standards, vehicle selection, vehicle maintenance, drivers' instructions for checking compliance, registration and technical inspection, noise and air pollution and preparation of maintenance plans.

Civil, commercial and social legislation

  • Focuses on the social issues concerned with road transport.
  • Covers employers' social security obligations, work contracts, obligations of the parties, working conditions and working hours, paid leave, remuneration, breach of contract, working time directive, main types of contract used in road transport, conditions of carriage, contract, agency and carriers liability in tort, consumer rights, employment health and safety legislation, driver qualifications, compliance with traffic regulations, compensation for loss or damage to goods, claims for injury to passengers and damage and loss of baggage.

Conventions and documentation

  • Examines the various conventions and documents in use in transport in passenger operations in Ireland and abroad.
  • Covers CMR Convention, CVR Convention, ADR Convention, ATP Convention, Single Administrative Documents (SAD), TIR Carnets, temporary exportation, importation of sales, display goods and professional equipment, Carnet de Passage en Douane and other Customs documentation, transit agreements and road user charges.

Route planning and road safety

  • Examines the importance of safety in transport and covers the legal requirement under the tachograph regulations for driving hours and rest periods.
  • Also covers the requirements for route planning especially when undertaking an international journey, including country profiles, access to ports and the main routes used from Ireland to Europe.


CPC Exam

Candidates must sit two exams to achieve a CPC in Road Transport Operations Management. 

Once you have chosen an approved CPC provider to study with, they will then register you as an exam candiate. Registration must be done before course begins and involves the processing of an application form and other relevant documents.  

Following receipt of an application, CILT will send a letter of confirmation to the candidate.
This will provide them with their: 

  • Examination number 
  • Date of their CPC exam  
  • Centre where they will sit their CPC exam 

Note: Places are allotted on a first come first served basis to a nominated examination centre, your course provider will advise about this when processing your application.

Once registered the candidate is in a position to commence their course.
A minimum of 100 hours of tuition must be provided by the course provider.  

One month prior to the exam date, the course provider will confirm to the Institute that the candidate has achieved the requisite amount of class attendance. This also ensures students have sufficient time for revision purposes.  

Exam Fees

Cost to sit CPC exams - €285

Exam Schedule 2019

Wednesday 26 June 2019 * Open to Apply Online from Monday 4 March *


Marino Institute of Education,
Griffith Ave,
D09 R232


Rochestown Park Hotel
Rochestown Rd
Co Cork 
T12 AKC8


Oranmore Lodge Hotel Conference And Leisure Centre 
Carrowmoneash, Oranmore,
Co. Galway 
H91 NN76


Wednesday 04 December 2019


Marino Institute of Education,
Griffith Ave,
D09 R232


Rochestown Park Hotel
Rochestown Rd
Co Cork 
T12 AKC8


Oranmore Lodge Hotel Conference And Leisure Centre 
Carrowmoneash, Oranmore,
Co. Galway 
H91 NN76

Examination Format

Candidates must sit two papers. Each is 2.5 hours in duration.

Each exam consists of 23 questions

  • 8 multiple choice questions
  • 13 short questions
  • 2 essay questions - question 1 is compulsory, candidates then answer one other from a choice of three questions. 

Sitting the exams

Candidates will sit both exam papers on the same day

Morning: Paper One

This paper is based on the following subjects:

  • Setting up a Business
  • Access to the Market
  • Operations Management
  • Financial Management

Afternoon: Paper Two

This paper is based on the following subjects:

  • Technical Standards
  • Civil, Commercial & Social Law
  • Conventions Documentation
  • Route Planning & Road Safety

Examination Marking

The candidate must receive an overall pass mark of 60%.

They also must achieve a minimum of 50% in each paper.

Morning Paper One  - pass mark is 60% (240 marks)

  • 8 multiple choice questions x 5 marks each  =  40 marks
  • 13 short questions x 20 marks each  =  260 marks
  • 2 essay style questions x  50 marks each  =  100 marks
    Total:  400 marks

Afternoon Paper Two - pass mark is 60% (240 marks)

  • 8 multiple choice questions  x 5 marks each  = 40 marks
  • 13 short questions x 20 marks each  = 260 marks
  • 2 essay type questions x 50 marks each  = 100 marks
    Total:  400 marks

Note: All students achieving 55%-59% will be automatically rechecked.

Note: A special provision exists for candidates who fail to achieve the overall 60% requirement, but who achieves 60% or over in either Paper One or Paper Two and who also achieve a minimum 50% in the other paper. Such candidates will be required to resit the failed paper only (at the  next examination date), provided the failed paper exceeds the 50% minimum requirement.

Where a candidate fails to avail of this option or fails to achieve a 60% minimum in the resit paper he/she will be required to resit the full examination (both morning and afternoon papers) at their next attempt.

Notification of Results

Candidates will be notified within 40 working days from the day of exam.

No results will be given out over the phone.

Frequently Asked Questions

  1. Can I get a replacement copy of my CPC in Road Transport Operations Management?

  2. Can you appeal your exam result?

  3. What is the difference between a Certificate of Professional Competence and an Operator Licence?

  4. I have a Driver CPC. Does this qualify me to act as a transport manager?

  5. Will the CPC cover both national and international operations?

  6. Why is there a need for a CPC?

  7. Do you have to renew your CPC in Road Passenger Transport Operations management at any point?

  8. I passed by CPC in the UK / Northern Ireland - How do I get a Copy of my Certificate?

Approved CPC Course Providers

To be eligible to sit the CPC in Road Passenger Transport Operations Management exams a candidate must first select a course provider approved by the Department of Transport, Tourism and Sport.

Only approved providers are in a position to put forward candidates for examination.

CPC Courses in Cork: 
Cork Institute of Technology
Rossa Avenue, Bishopstown, Cork
Contact: Pat Donovan
Tel: 087 9678754
Email: donovanpat2@eircom.net

CPC Courses in Cork, Dublin, Galway, Limerick, and Westmeath:
CPC Training Ltd
Contact: Tony Hynes
Tel: (066) 7186525 / 087 6363003
Email: info@cpc.ie

CPC Courses in Cork, Dublin, Meath (Ashbourne), and Wexford (New Ross): 
Robin Mulligan Ltd
Best Western Sheldon Park, Kylemore Road, Dublin 12
Contact: Manus Mulligan
Tel: (041) 982 1112
Email: info@robinmulligan.ie 

CPC Courses in Dublin: 
FTA Ireland 
Contact: Aidan Flynn, Donncha P E Cody, Eamonn McEvoy
FTA Ireland Training Facility
Airport Business Park, Co. Dublin
Tel: (01) 844 7516
Email: aflynn@fta.ie 

CPC Course in Galway:
Contact: Chris Burke
Clybaun Hotel, Knocknacarra, Galway
Tel: 086 8240361
Email: info@burkecpc.ie  
Website: www.burkecpc.ie  

CPC Courses in Kildare:
HazChem Training Ltd
Unit G10, Maynooth Business Park
Maynooth, Co. Kildare
Contact: Seamus Cleere
Tel: (01) 629 1800
Email: info@hazchem.ie

CPC Courses in Kilkenny:
Brian Carroll
South East CPC
Unit 2F, First Floor, Cillin Hill
Tel: (056) 775 1686 /  087 921 5564
Email: info@southeastcpc.ie  
Web: www.southeastcpc.ie  

CPC Course in Limerick:
Dr. Patrick Walsh
Limerick Institute of Technology, Moyish Park
Tel: 061 208 816
Email: patrick.walsh@lit.ie 
Web: http://flexiblelearning.lit.ie/course/certificate-in-professional-competence-in-road-transport-operations-management/  

CPC Course in Longford:
Hynes Quinn Driving School 
Contact: Michelle Nulty, John Kearney, Stephen McGowan
Longford Arms Hotel
Tel: 086 2682305 / 085 8657776
Email: info@hynesquinn.com

CPC Course in Roscommon:
Frank Daly & Associates
Hannon's Hotel, Athlone Road, Roscommon 
Contact: Frank Daly
Tel: 087 2306972
Email: dalyff@gmail.com

CPC Courses in Waterford:
Mobile Training
J.P. Ryan Training & Consultancy Ltd, Dungarvan Business Centre
Fairlane, Dungarvan, Co. Waterford
Contact: J.P Ryan
Tel: 087 8288834
Email: info@mobiletraining.ie

CPC Courses in Waterford:
Shanahan Rota Solutions 
The Workhouse Building, The Union, Kilmacthomas, Co Waterford 
Contact: Anthony Shanahan
Tel: 087 354 5346
Email: shanahanrotasolutions@yahoo.com 
Web: www.shanahanrotasolutions.com  

CPC Course in Westmeath:
4 Church Avenue, Mullingar, Co Westmeath
Contact: Yvonne Kinnarney
Tel: 086 7958001
Tel: 044 9345740
Email: Yvonne@adta.ie  
Web: www.adta.ie 

Becoming a CPC Provider

Step 1
Read the information about becoming a CPC training provider including the criteria for applicants and fees – CPC Provider Information

Step 2
Fill out the application form attaching additional documents where required:

CPC Provider Application Form

CPC Training Facility Application Form

CPC Tutor Application Form

Step 3
Finally send your application form to:

The Chartered Institute of Logistics and Transport (CILT),
1 Fitzwilliam Place,
Dublin 2,
D02 DT68.