CPC Cert - Road Passenger Transport Operations I CILT

CPC in Road Passenger Transport Operations Management

The Certificate of Professional Competence (CPC) in Road Passenger Transport Operations Management is designed to meet the requirements of Regulation (EC) No. 1071/2009.

CILT is the examining body for the CPC in Road Passenger Transport Operations Management on behalf of the Department of Transport.

Achievement of the CPC demonstrates that the holder of the qualification is qualified to perform effective and continuous management of undertakings engaged in road transport operations within any EU member state. 

This CPC is for managers who wish to become transport managers or who want to set up their own transport business. 

Businesses transporting 8+ people per vehicle require a transport manager with a CPC in Road Passenger Transport Operations Management. 

Student Circular 2021

                                        Communication to students Nov 2021



Course Outline

This CPC is designed for managers transporting passengers and those wanting to set up their own transport business. 

There is a requirement to complete a minimum of 100 hours tuition prior to sitting the examination. Along with attending classes, students are  also advised to spend a further 100 hours in home study, to read and widen their knowledge, to revise and prepare for examinations.

Key areas covered are:

Introduction to passenger transport operations

Setting up a road passenger transport business

  • Covers marketing, developing a business plan, decision-making factors, financial considerations, business ownership, obligations upon transport operators and consequences of bankruptcy.

Access to the road transport market

  • What the legal requirements are in setting up a business and getting access to the road haulage market.
  • Covers professional competence, good repute and financial standing so candidates are aware of what is required by the Department of Transport, Sport and Tourism when applying for a Road Passenger Transport Operators Licence. 
  • Also covers the organisation of the market - scheduled and unscheduled operations, hiring of vehicles, school transport services and competition from non-Irish operators. The issue of community licences and competition is also discussed.

Transport operations management - Passenger

  • Covers main issues in managing a road passenger business -  selecting the vehicle, insurances, documentation for driver and vehicle, carriers liability, medical treatment abroad, accident procedures, the role of information technology in managing road passenger transport services and organisation of work, operating efficiency and fuel economy.

Financial management

  • Provides students with the main financial information required when setting up and running a business.
  • Covers basic accounting information on keeping accounts, balance sheets, financial analysis, depreciation, costings, pricing, cost allocation, budgeting and managing cash flow.
  • Other areas covered include, road user charges, cheques, methods of payment, renting and factoring of invoices. There is also a section covering invoicing and incoterms, fares and pricing.

Technical standards - Passenger

  • Deals with the specific harmonisation issues dealing with passenger vehicles. Areas covered include: EU type approval.
  • Covers EU type approval vehicle weights, dimensions and design, technical standards, vehicle selection, vehicle maintenance, drivers' instructions for checking compliance, registration and technical inspection, noise and air pollution and preparation of maintenance plans.

Civil, commercial and social legislation

  • Focuses on the social issues concerned with road transport.
  • Covers employers' social security obligations, work contracts, obligations of the parties, working conditions and working hours, paid leave, remuneration, breach of contract, working time directive, main types of contract used in road transport, conditions of carriage, contract, agency and carriers liability in tort, consumer rights, employment health and safety legislation, driver qualifications, compliance with traffic regulations, compensation for loss or damage to goods, claims for injury to passengers and damage and loss of baggage.

Conventions and documentation

  • Examines the various conventions and documents in use in transport in passenger operations in Ireland and abroad.
  • Covers CMR Convention, CVR Convention, ADR Convention, ATP Convention, Single Administrative Documents (SAD), TIR Carnets, temporary exportation, importation of sales, display goods and professional equipment, Carnet de Passage en Douane and other Customs documentation, transit agreements and road user charges.

Route planning and road safety

  • Examines the importance of safety in transport and covers the legal requirement under the tachograph regulations for driving hours and rest periods.
  • Also covers the requirements for route planning especially when undertaking an international journey, including country profiles, access to ports and the main routes used from Ireland to Europe.

CPC Exam

Candidates must sit two exams to achieve a CPC in Road Transport Operations Management. 

Once the candidate has chosen an approved CPC provider to study with, the provider will then register the candidate as an exam candidate via the CILT website before the course begins.  

An automated email of log in details will be sent to the candidate. This will provide the candidate with: 

  • ‘M’ Number and Password
  • Link to Member / Candidate portal of the website 
  • There, the candidate can check their personal details are correct 
  • Book and pay for the exam once the provider have ‘certified’ the candidate for 100 hours of training.

A minimum of 100 hours of tuition must be provided by the course provider. 
Along with attending classes, students are also ADVISED to spend a further 100 hours in home study, to read and widen their knowledge, to revise and prepare for examinations.  

Exam Fees

Cost to sit CPC exams - €285

Exam Schedule 2023


Confirmed Exam Date

5th July 2023

Applications close: 21st June 2023

6th December 2023

Applications close: 22nd November 2023. 



Westmanstown Sports & Conference Centre

Lucan Road, Clonsilla, Dublin 15,

D15 Y2DH



Radisson Blu Hotel & Spa, Cork
Ditchley House, Little Island, Cork, Ireland

T45 WF53



Menlo Park Hotel, Headford Road Galway

H91 E98N 

Examination Format - Open Book

The Chartered Institute of Logistics and Transport as of from June 2019 changed 
the Transport Manager Certificate of Professional Competency examination to an 

This change is made after consultation with the Department of Transport.

For the next examination, candidates will be allowed to bring in a copy of the 16 Edition of the TM CPC Course Manual dated March 2018 as well as the associated TMCPC MANUAL ADDENDUM.

Candidates may insert the small tabs / index page markers into their manuals, they may also highlight text if they wish, however, no other written material or notes may be brought into the examination.

Candidates will also be required to bring a calculator with them into the examination

Examination Format: 

Two papers each of 2 hours 30 minutes duration, in each paper:

  •  Multiple Choice Questions (MCQ) of 5 marks each
  •  Multiple Choice Questions (MCQ) of 10 marks each
  •  Short questions of 20 marks each
  • Essay question of 50 marks 
  • Compulsory question of 150 marks 
  • Total marks per paper – 400

Each Paper has two sections – Section A and Section B.  The answers to Section A must be written on the question exam paper.  Answers to Section B must be written in the Answer Booklet provided.  Neither booklet are permitted to leave the examination hall but must be returned to an invigilator.

Sitting the exams

Candidates will sit both exam papers on the same day

Morning: Paper One (09:30 to 12:00) 

This paper is based broadly but not exclusively on the following subjects:

  • Setting up a Business
  • Access to the Market
  • Operations Management
  • Financial Management
Afternoon: Paper Two (14:00 to 16:30)

This paper is based broadly but not exclusively on the following subjects:

  • Technical Standards
  • Civil, Commercial & Social Law
  • Conventions Documentation
  • Route Planning & Road Safety

Each exam paper has 2 Sections. Section A and Section B. Answers to Section A must be written in the question Booklet in the space provided for each question.  Answers to the questions in Section B must be written in the Answer Booklet provided.

Examination Marking

 The candidate must receive an overall pass mark of 60%.

Candidates must also achieve a minimum of 50% in each paper.

                                                Examination Marking Scheme

Both Papers                                                       - pass mark is 60% (240 marks)

2 hours 30 minutes duration (including reading time).

Examination Format: 

Multiple Choice Questions             mix of 5/10 marks each     =  30 - 90 marks

Up to 11 short questions                X 20 Mark                              = 160 - 220 marks

1 Essay type question                     X 50 Mark                              = 50 marks

1 Case study question                    X 150 mark                            = 150 marks

The Case Study question is compulsory in all TM CPC exams. The question is designed to assess a candidates understanding, and or application of the subject matter, not just their knowledge of it.  Candidates are strongly advised to practice answering case study type questions to help prepare themselves for the real exam.

Total:  400 marks



  • Note: All students achieving between 55%-59% will automatically have their exam papers rechecked.

Note: A special provision exists for candidates who fail to achieve the overall 60% requirement, but who achieves 60% or over in either Paper One or Paper Two and who also achieve a minimum 50% in the other paper.
Such candidates will only be required to re-sit the failed paper (at the next examination date), this is known as a ‘Fail Special’.

Where a candidate fails to avail of this option or fails to achieve a 60% minimum in the re-sit paper, he/she will be required to re-sit the full examination (Papers One and Two) at their next attempt.

Candidates who have not been successful will receive an email outlining their results and giving details for repeating the examination, if they wish to do so. Based on their results they will be advised as to whether they need to re-sit one or both examinations. 

Notification of Results

Candidates will be notified in 40 working days from the date after the exam.

Working days for our office are Monday to Friday and the office is closed on Bank Holidays.

Results will be emailed and NO results will be given out over the phone.

Frequently Asked Questions

  1. Can I get a replacement copy of my CPC in Road Transport Operations Management?

  2. Is the TM CPC Certificate on the QQI / NFQ Framework? - NO

  3. Sample Exam Papers

  4. Can I get my CPC Number if I have lost / misplaced my Certificate?

  5. What is the difference between a Certificate of Professional Competence and an Operator Licence?

  6. I have a Driver CPC. Does this qualify me to act as a transport manager?

  7. Can I Appeal my Exam Result?

  8. Will the CPC cover both national and international operations?

  9. Why is there a need for a CPC?

  10. Do you have to renew your CPC in Road Passenger Transport Operations management at any point?

  11. I passed by CPC in the UK / Northern Ireland - How do I get a Copy of my Certificate?

Approved CPC Course Providers

To be eligible to sit the CPC in Road Passenger Transport Operations Management exams a candidate must first select a course provider approved by the Department of Transport, Tourism and Sport.

Only approved providers are in a position to put forward candidates for examination.

4 Church Avenue, Mullingar, Co Westmeath

Tel:              086 795 8001 / (044) 9345740

Contact:      Yvonne Sheehan
Email:          Yvonne@adta.ie    
Web:            www.adta.ie 


Swilly Group 
The Business Hub,
Business Park Road,
Co. Donegal

Tel:               1890 63 63 63 / (074) 91 51212

Contact:       Brian Sweeney
Email:           info@swillygroup.com    
Web:             www.swillygroup.com  


Limerick Institute of Technology
Dept of Mechanical & Automobile Eng, LIT

Tel:            (061)29324200

Contact:    Dr Patrick Walsh
Email:        Patrick.walsh@tus.ie  

Contact:    Ailbe.Burke
Email:        Ailbe.burke@tus.ie 


Pat O Donovan CPC
Rossa Avenue, Bishopstown, Cork
Contact: Pat Donovan
Tel: 087 9678754
Email: patodonovancpc@gmail.com 

CPC Training Ltd
Contact: Tony Hynes
Tel: (066) 7186525 / 087 6363003
Email:           info@cpc.ie 
Website:      www.cpc.ie 

Robin Mulligan Ltd
Best Western Sheldon Park, Kylemore Road, Dublin 12
Contact: Manus Mulligan
Tel: (041) 982 1112
Email: info@robinmulligan.ie  

FTA Ireland 
Contact: Aidan Flynn, Donncha P E Cody, Eamonn McEvoy
FTA Ireland Training Facility
Airport Business Park, Co. Dublin
Tel: (01) 844 7516
Email: info@FTAI.ie


HazChem Training Ltd
Unit G10, Maynooth Business Park
Maynooth, Co. Kildare
Contact: Seamus Cleere
Tel: (01) 629 1800
Email: info@hazchem.ie


South East CPC
Unit 2F, First Floor, Cillin Hill
Tel: (056) 775 1686 /  087 921 5564

Brian Carroll
Email: info@southeastcpc.ie 
Web: www.southeastcpc.ie


ISM Training Centre (Tallaght)
Broomhill Business Complex,
Broomhill Road,
Tallaght, Dublin 24

Contact: ISM Training Centre
Tel:          +353 1 8641790
Email:      info@ism.ie 
Web:        www.ism.ie 


Robe Training LTD

Castlebar Road









Becoming a CPC Provider

Step 1
Read the information about becoming a CPC training provider including the criteria for applicants and fees – CPC Provider Information

Step 2
Fill out the application form attaching additional documents where required:

CPC Provider Application Form

CPC Training Facility Application Form

CPC Tutor Application Form

Step 3
Finally send your application form to:

The Chartered Institute of Logistics and Transport (CILT),
1 Fitzwilliam Place,
Dublin 2,
D02 DT68.