CPC Cert - Road Passenger Transport Operations I CILT

CPC in Road Passenger Transport Operations Management

*** TM CPC Examination 24 November 2021  ***

Closing Date of receipt of online application is 10 November 2021


The Certificate of Professional Competence (CPC) in Road Passenger Transport Operations Management is designed to meet the requirements of Regulation (EC) No. 1071/2009.

CILT is the examining body for the CPC in Road Passenger Transport Operations Management on behalf of the Department of Transport, Tourism & Sport.

Achievement of the CPC demonstrates that the holder of the qualification is qualified to perform effective and continuous management of undertakings engaged in road transport operations within any EU member state. 

This CPC is for managers who wish to become transport managers or who want to set up their own transport business. 

Businesses transporting 8+ people per vehicle require a transport manager with a CPC in Road Passenger Transport Operations Management. 

Student Circular 2021

                                        Communication to students Nov 2021



Course Outline

This CPC is designed for managers transporting passengers and those wanting to set up their own transport business. 

There is a requirement to complete a minimum of 100 hours tuition prior to sitting the examination. Along with attending classes, students are  also advised to spend a further 100 hours in home study, to read and widen their knowledge, to revise and prepare for examinations.

Key areas covered are:

Introduction to passenger transport operations

Setting up a road passenger transport business

  • Covers marketing, developing a business plan, decision-making factors, financial considerations, business ownership, obligations upon transport operators and consequences of bankruptcy.

Access to the road transport market

  • What the legal requirements are in setting up a business and getting access to the road haulage market.
  • Covers professional competence, good repute and financial standing so candidates are aware of what is required by the Department of Transport, Sport and Tourism when applying for a Road Passenger Transport Operators Licence. 
  • Also covers the organisation of the market - scheduled and unscheduled operations, hiring of vehicles, school transport services and competition from non-Irish operators. The issue of community licences and competition is also discussed.

Transport operations management - Passenger

  • Covers main issues in managing a road passenger business -  selecting the vehicle, insurances, documentation for driver and vehicle, carriers liability, medical treatment abroad, accident procedures, the role of information technology in managing road passenger transport services and organisation of work, operating efficiency and fuel economy.

Financial management

  • Provides students with the main financial information required when setting up and running a business.
  • Covers basic accounting information on keeping accounts, balance sheets, financial analysis, depreciation, costings, pricing, cost allocation, budgeting and managing cash flow.
  • Other areas covered include, road user charges, cheques, methods of payment, renting and factoring of invoices. There is also a section covering invoicing and incoterms, fares and pricing.

Technical standards - Passenger

  • Deals with the specific harmonisation issues dealing with passenger vehicles. Areas covered include: EU type approval.
  • Covers EU type approval vehicle weights, dimensions and design, technical standards, vehicle selection, vehicle maintenance, drivers' instructions for checking compliance, registration and technical inspection, noise and air pollution and preparation of maintenance plans.

Civil, commercial and social legislation

  • Focuses on the social issues concerned with road transport.
  • Covers employers' social security obligations, work contracts, obligations of the parties, working conditions and working hours, paid leave, remuneration, breach of contract, working time directive, main types of contract used in road transport, conditions of carriage, contract, agency and carriers liability in tort, consumer rights, employment health and safety legislation, driver qualifications, compliance with traffic regulations, compensation for loss or damage to goods, claims for injury to passengers and damage and loss of baggage.

Conventions and documentation

  • Examines the various conventions and documents in use in transport in passenger operations in Ireland and abroad.
  • Covers CMR Convention, CVR Convention, ADR Convention, ATP Convention, Single Administrative Documents (SAD), TIR Carnets, temporary exportation, importation of sales, display goods and professional equipment, Carnet de Passage en Douane and other Customs documentation, transit agreements and road user charges.

Route planning and road safety

  • Examines the importance of safety in transport and covers the legal requirement under the tachograph regulations for driving hours and rest periods.
  • Also covers the requirements for route planning especially when undertaking an international journey, including country profiles, access to ports and the main routes used from Ireland to Europe.

CPC Exam

Candidates must sit two exams to achieve a CPC in Road Transport Operations Management. 

Once the candidate has chosen an approved CPC provider to study with, the provider will then register the candidate as an exam candidate via the CILT website before the course begins.  

An automated email of log in details will be sent to the candidate. This will provide the candidate with: 

  • ‘M’ Number and Password
  • Link to Member / Candidate portal of the website 
  • There, the candidate can check their personal details are correct 
  • Book and pay for the exam once the provider have ‘certified’ the candidate for 100 hours of training.

A minimum of 100 hours of tuition must be provided by the course provider. 
Along with attending classes, students are also ADVISED to spend a further 100 hours in home study, to read and widen their knowledge, to revise and prepare for examinations.  

Exam Fees

Cost to sit CPC exams - €285

Exam Schedule 2021


Wednesday 24 November 2021



National Basketball Arena

Tymon Ln

Castletymon Road


Dublin 24

D24 N449



Radisson Blu

Ditchley House


Little Island

Co. Cork



Oranmore Lodge Hotel



Co. Galway

Examination Format - Open Book

The Chartered Institute of Logistics and Transport as of from June 2019 will change 
the Transport Manager Certificate of Professional Competency examination to an 

This change is made after consultation with the Department of Transport Tourism and Sport.

For the next examination, candidates will be allowed to bring in a copy of the 16 Edition of the TM CPC Course Manual dated March 2018.

Candidates may insert the small tabs / index page markers into their manuals, no other written material may be brought into the examination.

Candidates will also be required to bring a calculator with them into the examination

Examination Format: 

Two papers each of 2 hours 30 minutes duration, in each paper:

  •  Multiple Choice Questions (MCQ) of 5 marks each
  •  Multiple Choice Questions (MCQ) of 10 marks each
  •  Short questions of 20 marks each
  • Compulsory question of 100 marks Essay question of 50 marks 
  • Total marks per paper – 400

Sitting the exams

Candidates will sit both exam papers on the same day

Morning: Paper One (09:30 to 12:00) 

This paper is based broadly but not exclusively on the following subjects:

  • Setting up a Business
  • Access to the Market
  • Operations Management
  • Financial Management
Afternoon: Paper Two (14:00 to 16:30)

This paper is based broadly but not exclusively on the following subjects:

  • Technical Standards
  • Civil, Commercial & Social Law
  • Conventions Documentation
  • Route Planning & Road Safety

Examination Marking


                       Examination Marking Scheme.


Both Papers                                                       - pass mark is 60% (240 marks)

  • 2 hours 30 minutes duration 

    Examination Format: 

    Multiple Choice Questions              mix  of 5/10 marks each    =  30 - 90 marks

Up to 11 short questions                X 20 Mark                              = 160 - 220 marks

1 Essay type question                     X 50 Mark                              = 50 marks

1 Case study question                    X 100 mark                            = 100 marks


  • Total:  400 marks



  • Note: All students achieving 55%-59% will be automatically rechecked.

Note: A special provision exists for candidates who fail to achieve the overall 60% requirement, but who achieves 60% or over in either Paper One or Paper Two and who also achieve a minimum 50% in the other paper.
Such candidates will only be required to re-sit the failed paper (at the next examination date), this is known as a ‘Fail Special’.

Where a candidate fails to avail of this option or fails to achieve a 60% minimum in the re-sit paper, he/she will be required to re-sit the full examination (Paper One and Two) at their next attempt.

Candidates who have not been successful will receive an email outlining their results and giving details for repeating the examination, if they wish to do so. Based on their results they will be advised as to whether they need to re-sit one or both examinations. 

Notification of Results

Candidates will be notified in 40 working days from the date after the exam.

Working days for our office are Monday to Friday and the office is closed on Bank Holidays.

Results will be emailed and NO results will be given out over the phone.

Frequently Asked Questions

  1. Can I get a replacement copy of my CPC in Road Transport Operations Management?

  2. Is the TM CPC Certificate on the QQI / NFQ Framework? - NO

  3. Sample Exam Papers

  4. Can I get my CPC Number if I have lost / misplaced my Certificate?

  5. What is the difference between a Certificate of Professional Competence and an Operator Licence?

  6. I have a Driver CPC. Does this qualify me to act as a transport manager?

  7. Can I Appeal my Exam Result?

  8. Will the CPC cover both national and international operations?

  9. Why is there a need for a CPC?

  10. Do you have to renew your CPC in Road Passenger Transport Operations management at any point?

  11. I passed by CPC in the UK / Northern Ireland - How do I get a Copy of my Certificate?

Approved CPC Course Providers

To be eligible to sit the CPC in Road Passenger Transport Operations Management exams a candidate must first select a course provider approved by the Department of Transport, Tourism and Sport.

Only approved providers are in a position to put forward candidates for examination.

CPC Course in Westmeath (Online Option)
4 Church Avenue, Mullingar, Co Westmeath
Tel: 086 795 8001 / (044) 9345740

Contact:      Yvonne Sheehan
Email:          Yvonne@adta.ie   
Web:            www.adta.ie  


CPC Courses throughout Ireland (Online)
Swilly Group 
The Business Hub,
Business Park Road,
Co. Donegal

Tel:               1890 63 63 63 / (074) 91 51212

Contact:       Brian Sweeney
Email:           info@swillygroup.com     
Web:             www.swillygroup.com   


CPC Courses in Limerick: 
Limerick Institute of Technology
Dept of Mechanical & Automobile Eng, LIT

Tel:            (061)29324200

Contact:    Dr Patrick Walsh
Email:        patrick.walsh@lit.ie  

Contact:    Ailbe.Burke
Email:        Ailbe.Burke@lit.ie   


CPC Courses in Cork: (Online)
Cork Institute of Technology
Rossa Avenue, Bishopstown, Cork

Contact:    Pat Donovan
Tel:            087 9678754
Email:        patodonovancpc@gmail.com 

CPC Courses in Cork, Dublin, Galway, Limerick, and Westmeath:
CPC Training Ltd
Contact: Tony Hynes
Tel: (066) 7186525 / 087 6363003
Email:           info@cpc.ie  
Website:      www.cpc.ie 

CPC Courses in Cork, Dublin, Meath (Ashbourne), and Wexford (New Ross): 
Robin Mulligan Ltd
Best Western Sheldon Park, Kylemore Road, Dublin 12
Contact: Manus Mulligan
Tel: (041) 982 1112
Email: info@robinmulligan.ie 

CPC Courses in Dublin: 
FTA Ireland 
Contact: Aidan Flynn, Donncha P E Cody, Eamonn McEvoy
FTA Ireland Training Facility
Airport Business Park, Co. Dublin
Tel: (01) 844 7516
Email: aflynn@fta.ie 

CPC Course in Dublin & Waterford (Online Option Available):

Contact: Anthony Shanahan
Tel: 087 354 5346
Email: shanahanrotasolutions@yahoo.com   
Website: www.shanahanrotasolutions.com   

15 Willington Park
Dublin 6W

Waterford Crystal Sports and Leisure Centre
Cork Road
Waterford City

CPC Course in Galway: (Online)
Contact: Chris Burke
Clybaun Hotel, Knocknacarra, Galway
Tel: 086 8240361
Email: info@burkecpc.ie  
Website: www.burkecpc.ie  

CPC Courses in Kildare:
HazChem Training Ltd
Unit G10, Maynooth Business Park
Maynooth, Co. Kildare
Contact: Seamus Cleere
Tel: (01) 629 1800
Email: info@hazchem.ie

CPC Courses in Kilkenny:
Brian Carroll
South East CPC
Unit 2F, First Floor, Cillin Hill
Tel: (056) 775 1686 /  087 921 5564
Email: info@southeastcpc.ie  
Web: www.southeastcpc.ie  

CPC Course in Roscommon:
Frank Daly & Associates
Hannon's Hotel, Athlone Road, Roscommon 
Contact: Frank Daly
Tel: 087 2306972
Email: dalyff@gmail.com

CPC Courses in Dublin:

ISM Training Centre (Tallaght)
Broomhill Business Complex,
Broomhill Road,
Tallaght, Dublin 24

Contact:  ISM Training Centre

Tel:          +353 1 8641790
Email:      info@ism.ie  
Web:        www.ism.ie  

Becoming a CPC Provider

Step 1
Read the information about becoming a CPC training provider including the criteria for applicants and fees – CPC Provider Information

Step 2
Fill out the application form attaching additional documents where required:

CPC Provider Application Form

CPC Training Facility Application Form

CPC Tutor Application Form

Step 3
Finally send your application form to:

The Chartered Institute of Logistics and Transport (CILT),
1 Fitzwilliam Place,
Dublin 2,
D02 DT68.