QQI Level 5 Warehouse Operations Training Course

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On course completion participant will be able to:

• Analyse the types and functions of warehouses and the goods stored therein, to include structures, titles, line management and operational activities.
• Discuss the role of warehousing in logistics, to include goods inwards, storage and dispatch, total distribution concept, centralised handling and order progress information systems.
• Examine the internal and external relationships of a warehouse with customers and suppliers, to include service to the client, customer relations, communication techniques and goal setting.
• Illustrate storage utilisation in a warehouse, to include standard and specialised layouts, efficient goods processing and space allocation.
• Summarise the legal requirements under current safety and health legislation to included responsibilities of employer, employees and the general public.
• Examine the types of fire extinguishers, the elements of fire and the correct prevention and protection procedures, to include types of cylinders, the fire triangle and standard fire drill.
• Investigate the safety needs of a warehouse and identify the likely hazards, to include product type, mechanical handling, protective clothing, gear and equipment, warning signs and exits.
• Detail the features and functions of zoning and location points, and their advantages and disadvantages.
• Identify an appropriate system to manage receipt, storage and distribution of material, with regard to Just in Time (JIT), fixed stock levels and company policy options.
• Summarise the principal types of equipment used in a warehouse, to include material types, handling, cost efficiency and mechanical equipment.
• Detail the criteria applied in choosing mechanical equipment, to include cost, material types, usage factors, weight, customer requirements and environmental conditions.
• Investigate the various types of stock control systems, to include classification of systems, stock record cards, book and computer systems and ABC analysis.
• Explain the purpose and objectives of a product damage report to include standard claims, procedures and non-conformance reports.
• Analyse the different physical types of stock take and their advantages and or disadvantages, to include periodic, continuous and annual audits.
• Summarise the various systems of reconciliation, to include stock adjustment procedures, error impact, responsibilities and levels of accountability.
• Design a stock check sheet, to include pricing and or costs, article numbers, quantities, sheet no., date, book figure and signature.
• Record stock levels, to include supplier, quantity, delivery date, order no. and value and calculating average price of goods.
• Plan a stock take, to include customer service, workflow, interruptions, appropriate timing, authorisation, signing off.